current vacancy

Client Events & Activities Co-ordinator

vacancy details

online application

Closing Date: Tuesday 30th September 2025

Salary: £24,570-£26,500 pro rata

22.5 hours per week

This is an exciting opportunity to join the STEPS team to plan, organise and facilitate daytime, evening and weekend activities and events for STEPS residential clients. This role requires you to be a driver and be able to drive the two wheelchair accessible vehicles, and to be available to work alternate weekends and regular evenings.

CARING FOR OUR CLIENTS:

To always be respectful of a client’s dignity and emotional state whilst carrying out designated tasks.

SPECIFIC RESPONSIBILITIES:

Plan, organise and implement a range of activities for clients who have a variety of musculoskeletal, neurological, traumatic injuries and other complex conditions. This will include, group activities, social events, community outings and evening events for clients reflective of their interests.
Driving clients to and from events and activities in the STEPS vehicles.
To communicate with the wider team to coordinate events and activities to ensure the safety of clients throughout.
To arrange entertainment and events within an agreed budget
Identify any additional support needs required for undertaking activities and groups
To adapt approach to meet individual client circumstances, including cultural, social, and linguistic differences in addition to their cognitive and physical disabilities
To maintain accurate and contemporaneous documentation according to STEPS standards including clinical notes and reports
To adhere to and support individual client risk assessments with the support of the treating team
To apply manual handling principles as outlined by legislation and department procedures
To escalate issues as required following STEPS guidance and operating procedures
To be compliant with the clinical governance requirements operating within STEPS procedures
To carry out tasks required to maintain safety, cleanliness and tidiness of all areas
To collect regular feedback from clients and take appropriate action
To participate in training and development activities that are relevant to the job role
Flexible working hours to accommodate activities, events and interventions which includes working weekends and evenings.
This Job description is an outline which reflects the present requirements of the post and is not intended to be exhaustive list of duties

COMMUNICATIONS:

To effectively communicate using a variety of styles that demonstrates the values and behaviours of STEPS.
To communicate with people clearly and in a manner and at a level and pace appropriate to their abilities, preferences and beliefs.
To develop effective relationships with clients, carers, the STEPS team suppliers and others as from time to time may be required.
To maintain accurate and detailed records of all interventions using the electronic notes system and other specified systems as applicable.

PEOPLE and ORGANISATIONAL DEVELOPMENT

To have shared responsibility with other members of the events team, Rehabilitation Assistants and Team Heads to plan and facilitate groups, outings and activities/events.

FINANCE

To use all resources responsibly being mindful of the implications of your decisions.

PERSON SPECIFICATION
Role Title: Client Events & Activities Co-ordinator
Area	Essential	Desirable	Assessment Method
Qualifications	GCSE English and Maths grade C or above NVQ II in a relevant and related subject or demonstrable equivalent experience / qualification	Relevant degree in Health/ Social care, psychology would be particularly valuable Recreational/ leisure qualifications Safeguarding Level 2 / 3 training First Aid Training	Application Form
Experience	Experience of working with people with care and/or rehabilitation needs Experience communicating with people with complex communication needs and ability to adapt accordingly Client record/note keeping experience Experience delivering group activities IT experience including Microsoft Office packages Experience of working within governance frameworks e.g. clinical systems / data management / complaints untoward incidents	Demonstrable experience and working knowledge of the Data Protection Act Understanding of CQC Regulations, the Health and Social Care Act Experience setting up and facilitating events and activities	Application Form / Interview / Assessment
Personal Attributes	UK manual driving licence with no more than 3 points required Must be aged 25 or over due to the requirements of our insurers Creative and innovative approach, inclusive and engaging approach to client care Excellent problem-solving skills Excellent communicator, both written and verbal / demonstrate excellent listening skills Interest, experience or skills in recreational/ leisure activities i.e. sport, outdoor pursuits, music, arts, creative activities. Able to form key working relationships with colleagues, understand the dynamics of interdisciplinary working Able to tolerate sustained physical effort for the majority of duties (e.g. moving and handling clients)		Application Form / Interview / Assessment
Equal Opportunities	Ability to demonstrate an awareness of equality and diversity obligations when delivering care and also towards colleagues.