Hospitality Host

Hours of work: 22.5 per week

Reports to: Dave Cockerill (Head Chef)

Purpose of the role:

As client host you will provide a warm and welcoming environment for clients by facilitating client’s nutrition and hydration needs, you can make a real difference

The core hours of work will be 7am - 7pm - will include some weekends

Specific responsibilities

This Job description is an outline which reflects the present requirements of the post and is not intended to be an exhaustive list of duties post holder will be expected to fulfil.

• To have exceptional customer service skills.
• To have a good understanding of the importance of good nutrition.
• To make sure all clients receive daily menus, take client orders and relay them to the kitchen team.
• Prepare hot and cold drinks for the clients as required.
• To make sure all client meals are received by the client and delivered to their rooms if required.
• Clear down upstairs kitchen areas, wash up dirty dishes, load and unload the dishwashers, and ensure that the kitchen is fully stocked with tea, coffee, washing up liquid, crockery and cutlery etc.
• Liaise with the clinical team to ensure clients’ needs are met in a timely manner.
• Offer a great customer service by always putting the client first.
• Liaise with client, chef and clinical team re dietary requirements.
• To be able to assist in preparing clients for their meals.

Person specification