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From the minute of going into STEPS, the communication on David's progress was exceptional
rom the minute of going into STEPS, the communication on his progress was exceptional. We had regular updates and a formal goal setting and progress meeting each month. David determined what he wanted to achieve and the Steps team either adjusted those goals if not realistic or helped him achieve it. David constantly tells me of the ambition shown by the team in his progress which drove him to greater success. The fact that David knew what Physio sessions he was due meant he could have some downtime in his own mind. Everything was based on David’s recovery – he even had a physiotherapist at meal times to help him use his left arm. There were extracurricular activities such as climbing which, whilst recovery based, was done as a separate activity and reduced the mental intensity surrounding David’s rehabilitation.
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Chris - father of our client David, who suffered a stroke
I can’t praise highly enough the work of STEPS and wish them all the luck for the future because they deserve it
I can’t praise highly enough the work of STEPS and wish them all the luck for the future because they deserve it. Family and friends have praised all the workers who they have met always highlighting the manner in which they speak to M and they way they look after him, constantly looking for those windows of opportunity when M is alert to use them constructively for his rehabilitation.
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Wife of a client who was seriously injured following a road traffic accident
You’ve all been truly amazing, making this difficult period in our lives easier to cope with

Jill - wife of our client Mick who had serious orthopaedic injuries

To All the staff at STEPS.

Thank you for all your care, support and professionalism. You’ve all been truly amazing, making this difficult period in our lives easier to cope with. Mick's progress would not be at this stage without your dedication and knowledge. We really appreciate all you have done. Best wishes for the future.

Jill - wife of our client Mick who had serious orthopaedic injuries
Thank you to everyone at steps, you have all been truly amazing

Thank you to everyone at steps, you have all been truly amazing, we are so lucky that Andrew was given the opportunity to spend most of his recovery with you.

Your dedicated team have made a huge difference. We could have never wished for him to be as amazing as he is now and it’s down to your skill, dedication and expertise.

We will never be able to thank you enough.

Grateful forever.

Adele, Adam and Matthew - family of a client with a brain injury

Andrew - client with a brain injury

Thank you to everybody concerned for all the help. I will be forever grateful for everything you helped me with, many thanks.

 

Chris Smith - Senior Associate Solicitor Stewarts

STEPS Rehabilitation has been a breath of fresh air to the rehabilitation sector in the North. STEPS combines first class facilities with truly bespoke rehabilitation packages.

The team at STEPS puts the client and their family at the heart of the rehabilitation process, doing everything they can to support them along the way.

 

David - a residential client who suffered a stroke

TO THE STEPS SAVIOURS!

I would like to thank every member of staff for the outstanding support you have given me; words cannot describe how grateful I am. You have saved my life, this is a magical place!!

My stay here as been exceptional which is down to the wonderful people you are.

A world of ‘thank yous’ !

 

Jess and the family of a client with a spinal injury

To everyone at STEPS, A huge thank you for everything you did for my grandad – you helped him at a time when he thought all was lost! At the time he was not easy and struggling to adapt to life with a disability – your care and support helped him and us through this. A huge thank you for fulfilling my dream of my grandad coming to our wedding – Bev and Ed you were amazing – in fact Ed all our friends really loved your company!

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Ian - client

I just want to thank everyone at STEPS for the help and encouragement during my stay. I feel that I’ve made a number of friends and want to keep in touch. Thanks everyone and I wish STEPS good luck in the future. I have every confidence that it will succeed and continue to grow and evolve.

Family of a client who had suffered a stroke

To all the wonderful staff at STEPS. Just a thank you for the wonderful care and friendship you all showed to Ian. He has done wonders since being with you. Wishing you all the best for your future and hope all plans out for you.

The staff and management have been superb and made all our family and friends very welcome.

 

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