Chris Smith - Senior Associate Solicitor Stewarts

STEPS Rehabilitation has been a breath of fresh air to the rehabilitation sector in the North. STEPS combines first class facilities with truly bespoke rehabilitation packages.

The team at STEPS puts the client and their family at the heart of the rehabilitation process, doing everything they can to support them along the way.


David - a residential client who suffered a stroke


I would like to thank every member of staff for the outstanding support you have given me; words cannot describe how grateful I am. You have saved my life, this is a magical place!!

My stay here as been exceptional which is down to the wonderful people you are.

A world of ‘thank yous’ !


Jess and the family of a client with a spinal injury

To everyone at STEPS, A huge thank you for everything you did for my grandad – you helped him at a time when he thought all was lost! At the time he was not easy and struggling to adapt to life with a disability – your care and support helped him and us through this. A huge thank you for fulfilling my dream of my grandad coming to our wedding – Bev and Ed you were amazing – in fact Ed all our friends really loved your company!


Ian - client

I just want to thank everyone at STEPS for the help and encouragement during my stay. I feel that I’ve made a number of friends and want to keep in touch. Thanks everyone and I wish STEPS good luck in the future. I have every confidence that it will succeed and continue to grow and evolve.

Family of a client who had suffered a stroke

To all the wonderful staff at STEPS. Just a thank you for the wonderful care and friendship you all showed to Ian. He has done wonders since being with you. Wishing you all the best for your future and hope all plans out for you.

The staff and management have been superb and made all our family and friends very welcome.


Family of a client

To all the wonderful staff here at STEPS

Thank you all for five weeks of amazing high class care. Words cannot express how grateful we and all our family and friends are for your kindness and support.


Family of a client who suffered a stroke

We would like to thank you so very much for all the brilliant care and attention you have shown to ** in the time he has been with you. You have made his stay with you so very happy. You have been like a family to him and to us when we have visited. We can’t thank you enough for all you have done, all his family and friends have agreed what a fabulous place STEPS is.

Thank you again to all of you.


Edward Stroud Head of Rehabilitation- Injured Jockeys fund

Thank you so much for your time last week walking me around the STEPS Rehabilitation facility. I was left extremely impressed not just with the physical building and detailed ergonomics. However the ‘magic’ part that so many medical/rehabilitation centres fundamentally don’t get right….the atmosphere, friendly, warm and inviting.

Particularly in a brand new building a patient is allowed to put posters on the wall. Most wouldn’t get the significance of that simple message – so important.


Jo - a residential client who stayed at STEPS following orthopaedic spinal surgery

To everyone at STEPS,

Thank you all from the bottom of my heart for looking after me so well after my operation and for allowing me to recover sufficiently well to be able to cope with looking after my husband (and myself!) when I got back home.

I will never forget the 5 days I spent with you and will definitely be coming back, even if only for physio.

You are all stars, I don’t want to single anyone out and each and every one of you did a perfect job.

Thank you!


Tony - a day client with muscular dystrophy

It’s been a few months since I started at STEPS. I have muscular dystrophy and hadn’t had any physiotherapy/hydrotherapy for a number of years on a regular basis so I felt low in myself and my health was deteriorating. Coming to STEPS has made me feel a lot better in myself. All the staff from Tom and Lottie at reception, to Lucy and Karen the physios, and all of the rehab assistants make you feel welcome and can’t do enough for you.

I would highly recommend STEPS Rehabilitation.